Venue Supervisor

About this opportunity

We're looking for an experienced floor leader to join our Wahroonga venue and help us deliver exceptional service every shift. You'll take the lead on the floor, mentor our team, and ensure our guests have a memorable experience from the moment they walk in.

What you'll be doing

• Lead and supervise front-of-house staff during service, maintaining high standards of hospitality and attention to detail
• Manage table flow, coordinate with the kitchen, and resolve any service issues calmly and professionally
• Train and mentor waitstaff, providing feedback and support to help them develop their skills
• Handle guest interactions with confidence, addressing concerns and ensuring satisfaction
• Count down at end of service, manage till reconciliation, and maintain accurate records
• Set up and break down the dining area, ensuring the venue meets health and safety standards

What we're looking for

You'll have solid experience in front-of-house hospitality roles — ideally as a senior waiter, waitress, or floor supervisor. You're comfortable stepping into a leadership position, can think on your feet, and have strong communication skills. Current RSA and Food Safety certifications are essential. A genuine passion for hospitality and the ability to stay calm under pressure are non-negotiable.

Why you'll love working here

This is casual work that fits around your life, at a venue that values reliability and recognises good service. You'll work with a supportive team in a established Wahroonga location, and have real opportunity to develop your supervisory skills.