Privacy Policy
Effective date: 3 July 2026 · Last updated: 3 July 2026
Tavro is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use it, and the choices available to you.
1. What We Collect
Account information
When you register, we collect your name, email address, suburb or location, and your role on the platform (worker or employer). Your password is stored as a one-way hash — we do not have access to your plaintext password.
Worker profile information
Workers may choose to provide additional information to improve their visibility to employers, including job title and experience summary, work history, certifications, weekly availability, preferred locations, minimum pay rate, portfolio photos, and professional references. This information is voluntary — you control what you share.
Employer profile information
Employers provide venue information including venue name, description, type, team size, logo, photos, and social links. This information appears on your public venue profile.
Job listings
Information about roles you post, including title, description, category, salary range, location, and start date.
Application and messaging data
Application content, status history, and messages between employers and workers on the platform.
Usage information
We collect information about how you use the platform — pages visited, features used, and events such as job views and applications — to improve our service. We also collect diagnostic information to identify and resolve technical issues.
2. How We Use Your Information
| Information | Purpose |
|---|---|
| Account details | To authenticate you and provide access to the service |
| Worker profile | To show employers your background and match you with relevant roles |
| Employer profile | To show workers your venue and support informed applications |
| Job listings | To match workers with suitable roles and display to job seekers |
| Applications and messages | To facilitate the hiring process between employers and workers |
| Usage information | To improve our product, diagnose issues, and understand how features are used |
3. Who Can See Your Information
Worker profiles
Your public profile — including name, job title, skills, certifications, work history, availability, and portfolio — is visible to authenticated users. Your email address, phone number, pay preference, and reference contact details are never publicly visible.
Reference contact details are only made available to employers who have completed a hire through Tavro.
Employer profiles
Your public venue profile — including venue name, description, type, and open roles — is visible to all visitors including unauthenticated users.
Messages
Messages are visible only to the two participants in a conversation.
4. Service Providers
We engage third-party service providers to operate the platform. These providers process information only as necessary to deliver their service and are bound by confidentiality obligations. We do not sell your personal information to any third party.
Our service providers operate in the following categories:
- Cloud infrastructure and security — hosting, database storage, and authentication
- Email delivery — transactional notifications such as application updates and account emails
- AI-assisted features — job description drafting only; no personal information is included in these requests
- Analytics — aggregate and session-level analytics to understand how the platform is used (requires your consent; see our Cookie Policy)
- Error and performance monitoring — diagnostic logs to identify technical issues; no personal data is included in error payloads
5. Data Retention
| Data | Retention period |
|---|---|
| Active account data | Retained while your account is active |
| Deleted account data | Anonymised immediately on deletion; permanently purged within 30 days |
| Inactive job listings | Retained in our database; not visible to the public after deactivation |
| Messages | Retained until account deletion |
| Diagnostic logs | Retained for up to 90 days |
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information — most profile information is editable directly from your account settings
- Delete your account and associated data — available via Account Settings; data is permanently purged within 30 days
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
To exercise your rights, contact us at hello@tavro.com.au.
7. Cookies
See our Cookie Policy for details on what cookies we set and how to manage them.
8. Changes to This Policy
We will notify registered users of material changes to this policy by email with at least 14 days' notice before changes take effect.
9. Contact
Questions about this policy or how we handle your information: hello@tavro.com.au