Hospitality salaries · MA000009
Hotel Front Desk Salary in Australia
Hotel front desk (reception) staff are the first and last people a guest sees — checking them in, answering questions and solving problems. It’s a professional, guest-focused role in Australia’s hotels and accommodation venues.
Fair Work award base rate
Award base — full-time
$27.08/hr
Award base — casual
$33.85/hr
Full-time (annual)
$53,510/yr
MA000009 base rate (classification L2), effective 1 July 2026. Excludes evening, weekend, public-holiday and overtime penalties — verify your classification at fairwork.gov.au.
What hotel front desks actually earn on Tavro
NO MEDIAN YET
Not enough live hotel front desk listings to publish a median that would mean anything. The award floor above still applies.
Hotel Front Desk pay — frequently asked questions
What is the award rate for a hotel front desk in Australia?
Under the Fair Work Hospitality Industry (General) Award (MA000009), the base rate for a hotel front desk is about $27.08/hr full-time, or $33.85/hr casual (which includes the 25% casual loading), as at 1 July 2026. These are base weekday rates — evening, weekend, public-holiday and overtime penalties are paid on top.
How much does a hotel front desk earn per year?
A full-time hotel front desk on the award base rate earns roughly $53,510 per year before penalties, superannuation and overtime. Actual pay varies by venue, experience and hours — on Tavro every listing shows the salary upfront.
Do hotel front desks get penalty rates?
Yes. The figures above are base rates only. Under MA000009, hospitality staff are generally entitled to higher rates for evenings, weekends, public holidays and overtime. Check your exact entitlements at fairwork.gov.au.
Looking for hotel front desk work?
Every listing shows the salary upfront — no guessing.