Hospitality salaries
Hotel Porter / Concierge Salary in Australia
Porters and concierges look after guests beyond the desk — carrying luggage, arranging taxis, and sharing local know-how. It’s a guest-service role that leaves a lasting impression at hotels across Australia.
Fair Work award base rate
Award base — full-time
$26.47/hr
Award base — casual
$33.09/hr
Full-time (annual)
$52,305/yr
MA000009 base rate (classification L3), effective 1 July 2025. Excludes evening, weekend, public-holiday and overtime penalties — verify your classification at fairwork.gov.au.
What hotel porter / concierges actually earn on Tavro
Hotel Porter / Concierge pay — frequently asked questions
What is the award rate for a hotel porter / concierge in Australia?
Under the Fair Work Hospitality Industry (General) Award (MA000009), the base rate for a hotel porter / concierge is about $26.47/hr full-time, or $33.09/hr casual (which includes the 25% casual loading), as at 1 July 2025. These are base weekday rates — evening, weekend, public-holiday and overtime penalties are paid on top.
How much does a hotel porter / concierge earn per year?
A full-time hotel porter / concierge on the award base rate earns roughly $52,305 per year before penalties, superannuation and overtime. Actual pay varies by venue, experience and hours — on Tavro every listing shows the salary upfront.
Do hotel porter / concierges get penalty rates?
Yes. The figures above are base rates only. Under MA000009, hospitality staff are generally entitled to higher rates for evenings, weekends, public holidays and overtime. Check your exact entitlements at fairwork.gov.au.
Looking for hotel porter / concierge work?
Every listing shows the salary upfront — no guessing.